Terms of service and privacy policy

Last update: 09/19/2019


GDPR This Privacy Policy describes in detail our policy and our practices in relation to the collection, use and disclosure of your personal data, in accordance with those established by REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 regarding the processing and free movement of personal data (GDPR).

We understand that providing personal information implies a high degree of confidence on your part. That is why we take this trust very seriously and it is our top priority to guarantee the security and confidentiality of the personal data you provide us when you use our services.

  1. ID
  2. Information and consent
  3. Purpose with which we treat your personal data
  4. Personal data we collect
  5. How long we keep your personal data
  6. Legitimation for the processing of your personal data
  7. Recipients to whom we communicate your personal data
  8. Your rights
  9. How we protect your personal data
  10. Security
  11. Links to other sites
  12. Child privacy
  13. Changes to this privacy policy
  14. Contact Us


  • Headline: Global Rent Solutions SL, B93608818 (hereinafter, "we", "our", "us", "the Establishment") operates the CasaEnChilches.com site
  • NIF: B93608818
  • Direction: Los Almendros 36, 29790, Chilches, Vélez Málaga, Málaga
  • Data Protection Delegate (DPO): You can contact our DPO through the following address RGPD@casaenchilches.com, or by writing to the address of the Establishment indicating in the reference "Data Protection Delegate".



By reading this Privacy Policy, the Guest (hereinafter “you”) is informed about the way in which the Establishment collects, treats and protects the personal data that is provided through the Accommodation Contract or any Other means enabled.

You should carefully read this Privacy Policy, which has been written clearly and simply, to facilitate your understanding, and freely and voluntarily determine if you wish to provide your personal data to the Establishment.



We will process the personal data collected according to the following purposes:

  • Manage your contact request
  • Manage your reservation and billing, including payment management.
  • Manage your stay in our Establishment.
  • Maintain a guest history.
  • Manage requests, preferences, complaints, claims, suggestions and recommendations derived from the service provided.
  • In the case of vacancies and sending resumes, manage your application, keep you informed about the personnel selection process and notify you about future job offers that occur in our organization.
  • Communicate news or related offers.


We may treat the following categories of data, depending on your request:

  • Identification Data: Name, surname, nationality, identity document, driving license, residence permit, passport or any other identification document.
  • Contact information: Postal address, telephone number, email address.
  • Bank data: Card information, necessary for the payment of the reservation or to guarantee it, as well as to pay for the stay or the services associated with it.



We will only keep your personal data for the time necessary to fulfill the purposes for which we have collected them, including the purposes to satisfy any legal, accounting and regulatory reporting requirements, or until you request us to withdraw, oppose or revoke your consent.



The data processing necessary for the fulfillment of the aforementioned purposes that require your consent for its realization, will not be carried out without counting on you.

Also, in case you withdraw your consent to any of the treatments, this will not affect the legality of the treatments performed previously.

The legal basis for the processing of your data is based on the consent granted by completing any of the forms we have available to offer our services. However, the purposes related to managing your reservation and billing, including payment management, as well as your stay in our Establishment, have as legal basis the execution of a contract to which you are a party.



We do not market your personal data or transfer your bank information to third parties. Likewise, we do not allow third parties to send you commercial communications.

The Establishment may share your information with other parties, for the purposes described below among others:

  • State security forces and bodies: To comply with the obligations of documentary registration and information provided for in article 12.1 of Organic Law 1/1992, of February 21, on the Protection of Public Safety.
  • Courts or Courts or Public Administrations for the attention of any legal requirement.
  • Party, (YNEEDS, YOUR INTELLIGENT IMAGING COMPANY, SLU, hereinafter part) You can check the privacy policy of Start here
  • Avaibook (Avaibook on-line SL from now on Avaibook) you can consult the privacy policy of Avaibook here
  • Evaling (Elitebook SL hereinafter Evaluing) you can consult the privacy policy of Evaluing here.



In accordance with European data protection regulations, and local data protection regulations, you have the following rights.

  • Access: You can request a copy of all your personal data that the Establishment keeps about you. No supplement applies to that request.
  • Rectification: You can modify your personal data when they are inaccurate.
  • Suppression: You can request the deletion of your personal data.
  • Opposition: You can request that your personal data not be processed.
  • Portability: You can request that we receive the personal data that affects you or that we send this personal data to a third party, when feasible.

To exercise your rights, you can send a letter to Urb. Los Almendros 36, 29790, Chilches, Vélez Málaga, Málaga, or send an email to DPO@casaenchilches.com, with the Reference “Data Protection”, attaching the photocopy of a valid identity document that identifies it.



We want you to feel safe using our service, and we are committed to protecting the personal data we collect. Although no company can guarantee perfect security, we have implemented and maintain appropriate physical, administrative, technical and organizational measures to protect the personal data you provide against unauthorized or illegal access, disclosure of information, and against losses, damages, alterations. or accidental destruction. Only authorized employees can access personal data, and can only do so to perform permitted business functions.

10. Security

The security of your personal information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee your absolute security.

11. Links to other sites

Our service may contain links to other sites that are not operated by us. If you click on a link from a third party, you will be directed to the site of that third party. We strongly recommend that you review the Privacy Policy of each site you visit.

We have no control or assume any responsibility for the content, privacy policies or practices of third-party sites or services.

12. Children's privacy

Our Service is not aimed at children under 18 ("Children").

We do not knowingly collectively identify identifiable information of children under 18. If you are a parent or guardian and know that your child has provided us with personal information, contact us. If we discover that a child under 18 has provided us with personal information, we will remove that information from our servers immediately.

13. Changes to this privacy policy

We may update our Privacy Policy from time to time. We will notify you of any changes by publishing the new Privacy Policy on this page.

It is recommended that you review this Privacy Policy periodically to detect any changes. Changes to this Privacy Policy are effective when published on this page.
Last update: 09/19/2019

14. Contact Us

If you have any questions about this Privacy Policy, Contact Us

Use of cookies

This website uses cookies so that you have the best user experience. If you continue browsing you are giving your consent for the acceptance of the aforementioned cookies and the acceptance of our Cookies policy, click on the link for more information.plugin cookies

Cookie notice
en_GBEnglish (UK)
es_ESEspañol fr_FRFrançais nl_NLNederlands it_ITItaliano pt_PTPortuguês en_GBEnglish (UK)